Navigating The Irrational…

What exactly is “doesn’t work”?? This post is about learning to communicate with someone and find out what it is that doesn’t work, and in the process deflating the frustration and anxiety many of those people have. These are the folks that you’ll encounter time and again and will, over time, learn to turn around […]

When In Doubt… Blame It On Neutrinos

This weeks blog post comes from years of dealing with that inevitable “why” question that just can’t be answered. For example, why did my data get corrupt, why didn’t I get that email, why do I get a flicker and (insert random interval here). Most of the time these are a combination of factors like […]